·Pet Dryer Frequently Asked Questions
1. What size of cat/dog can it accommodate?
The Nekopunch pet dryer fits dogs up to 10kg, cats up to 8kg, or two cats around 6kg + 6.5kg.
2. Can it burn my pet?
Nekopunch pet dryers have temperature control and safety features with an adjustable constant-temperature system. Set the heat based on your pet’s fur thickness and sensitivity—normal use won’t burn them.
3. Will the airflow cause discomfort to my pet?
The airflow is adjustable; set it to your pet’s comfort level. With proper settings, it won’t cause discomfort or irritation.
4. Is it very noisy? Will it affect my pet?
Lab tests show Comfort Mode at 41dB outside and 73dB inside. Nekopunch designs a stress-free environment for cats and dogs.
·Smart Litter Box Frequently Asked Questions
1. Are there any special requirements for the type of cat litter?
The Nekopunch smart litter box supports bentonite, tofu, mineral, and mixed litters.
2. Will the machine continue operating when my cat approaches?
It has a weight sensor and radar to stop instantly if a cat is detected. Enable/disable the radar via [APP - More Settings - Radar Switch].
3. What should I do if my cat doesn’t use it?
Try: 1) Mix old litter with new to ease adaptation; 2) Place in a quiet, private spot; 3) Use manual mode initially; 4) Test different litter types.
4. On average, how often does the waste collection bin need emptying?
The 7L bin alerts when full—replace the bag then. Single-cat homes: 5-7 days; multi-cat (2+): 2-3 days, depending on usage.
·Automatic Feeder Frequently Asked Questions
1. Why is there no response when I press any buttons?
Buttons lock after 30 seconds of inactivity. Hold the feed button for 3+ seconds to unlock.
2. What should I do if the APP cannot connect to the feeder?
Ensure Wi-Fi name/password has no Chinese and is ≤12 characters, using 2.4GHz. Restart phone, disable non-essential auto-start apps, enable Bluetooth/location, then reconnect.
3. What does it mean when the feeder shows as ‘Offline’?
Check distance from router is ≤10 meters; avoid walls (signal may weaken, causing disconnection).
4. The video feed in the APP isn’t displaying properly.
Ensure a stable network at the device’s location.
·Automatic Water Fountain Frequently Asked Questions
1. How long can it generally operate without being plugged in?
Depends on mode and frequency—sensor mode lasts ~30 days (varies with cat visits and use time).
2. How can I tell if the battery is running low?
A steady red light on the side indicates low battery; recharge promptly.
3. Can I use the APP to control the water fountain when it’s powered by the battery?
Yes, if connected via the APP.
4. Why does it get dirtier when used by dogs compared to cats?
Dogs’ saliva mixes into water, making it dirtier than with cats. Clean every 3 days or when refilling for dog-owning homes.
